Shipping

Q. How will my item (s) be shipped?
A. We will ship your order via UPS or USPS for PO Boxes and APO/FPO's. You decide the method of shipping such as free saver, ground, 3 day, 2 day, or overnight. Super Saver Shipping is free on orders over $250 (not available for phone orders). All other charges and available shipping methods will be determined in your shopping cart once you provide us with your shipping address. It is important to note that shipping takes place from the date we have your dress ready not from the date you place the order. If your order is in stock then the dress will ship immediately otherwise we will notify you of the ship date and apply your shipping method you choose from that date. Unfortunately we can not confirm a ship date before an order is placed.

Q. Do we ship internationally?
A. Yes we ship overseas. To save money and time international customers can also ship through our shipping partner bongo who will supply you with a US address to which we sent your order to and then they ship the item to you. For international orders we are not allowed to send orders as gifts. Customers are responsible for customs, duties, or any other charges related to international shipping.

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Q. How long does it take to receive the product I order?
A. Once your order has been placed it will be processed within 24-72 business hours. If the item you order is in stock, it will ship the next business day. If we need to order the gown from our warehouse, we will notify you of the ship date and your shipping method will take place from that date.

*See chart for approximate ground delivery in U.S.