Which carrier will ship my item?
Most of our packages are shipped via UPS. We do not ship to PO Boxes, APO, and FPO's.
How will my item be shipped?
We package all items in boxes.
What shipping options are available?
We offer free ground shipping to the contigious US on full priced dresses. Expedited shipping options are available.
All time frames are given in business days (M-F). We do not ship on Holidays.
Ground is 3-5 Business Days (See UPS Map Below)
3 Day Select is 3 Business Days
2 Day Select is 2 Business Days
Next Day Air Saver is Next Day by 8pm
Next Day Air is Next Day by Noon
How much is shipping?
We offer free ground shipping to the contigious US on full priced dresses.
Expedited shipping method costs will be determined in your shopping cart once you have entered your shipping address
How long does it take to ship items out?
All in stock orders placed before 12pm Central Time will be shipped out the Next Business Day. All in stock orders placed after 12pm Central Time will be shipped out in Two business days.
Other items will either have a shipping time frame or if the ship date is not available it will state "Special Order Item. Ship date will be provided within 24 hours." You can either call us over the phone or contact us via livechat for those dates not available online.( Please note that the shipping method that you choose takes place from the day that your dress is ready to ship out and not from the date that you have placed the order).
Do I have to sign for my package?
There is no signature required on deliveries. Signature is only required if it is an apartment or if the UPS driver deems it necessary.
Do you ship internationally?
Yes, we do ship internationally oustide the United States except for the following countries;
Croatia, Egypt, Germany, Kuwait, Lebanon, Macedonia, Russian Federation, Saudi Arabia, Tibet, Timor-Leste, Turkey, and the UAE.
What to know for items being shipped internationally
For international packages we are not able to send them as gifts. Customers will be responsible for any and all additional shipping charges once the dress arrives in your country such as taxes and duties. The shipping charges and options are calculated for you during checkout based on your shipping address. Shipping to certain countries may not be available at all times due to circumstances beyond our control.
*See chart for approximate ground delivery in U.S.